Conditions Of Use

The access or use of this Website constitutes Acceptance of the following conditions of use:
All images and material displayed on this Website are the copyright of The Littlecote Soap Co. None of the Material from this Website may be downloaded, copied, sold, reproduced, republished, uploaded, posted, transmitted, distributed and/or otherwise dealt in or with, without the prior written authority of The Littlecote Soap Co. This does however exclude the downloading of any material on a single computer for personal use, home use and non- commercial use only, provided that all copyright and other proprietary notices remain intact. The Littlecote Soap Co. hereby disclaims all liability in connection with any loss and/or damage howsoever arising as a consequence of either any use of, or the inability to use, the material on this site.
The Littlecote Soap Co. reserves the right to alter or change any product or price without any prior notice.


Returns, Exchanges and Cancellations

In accordance with distance selling regulations, you may return your order within 14 days for a full refund including original postage.  Return postage will be at your own expense and items must be in good order.  The Littlecote Soap Co. do not accept responsibility for items lost or damaged in transit to us.  If returning an item, please make sure that it is sent by recorded delivery, or obtain proof of delivery.  The Littlecote Soap Co. reserve the right to refuse a refund or exchange if the goods are believed to have been damaged, or are not in their original condition. These Terms and Conditions do not affect your Statutory Rights.  
In order to return items and obtain a refund, you should email us within 14 days to info@littlecotesoap.co.uk.
Our address for all correspondence and returns is:-

Old Stable, Wick Business Centre,
Manor Farm, Upper Wick,
Gloucestershire, GL11 6DE
Telephone: 07980767070
Email:  Info@littlecotesoap.co.uk

Lost or Damaged Goods

Please inspect your order immediately on delivery and contact The Littlecote Soap Co. within 48 hours if the goods you receive are damaged or incorrect so that we can immediately address the problem and notify our carrier if necessary. 
If you would like to email us your telephone number our courier will call you with a more accurate delivery time.

Pricing:
VAT is charged at 20%. VAT Registration No: 218439205. The Littlecote Soap Co. reserve the right to change prices without prior notice.
Payment / Data Protection / Secure Selling:
Security and protection is our priority. Your payment will therefore be processed by Paypal who perform industry-standard Address Verification System (AVS) and Card Verification Value (CVV) checks to prevent credit card fraud. More information on PayPal can be found at www.paypal.com . Any payment details processed by PayPal will not be seen by us, or be stored on our server. In accordance with the UK Data Protection Act your details will not be disclosed in any way to any third party - all details will remain strictly private.

PayPal Payments at Checkout

You do not need to have a PayPal account to pay on this site.  If you do not have a PayPal account, simply select the option to "check out as a guest" and you can then pay securely by credit or debit card.

General Product Information

Please read the product information on the label of each product. If you have any questions or concerns regarding the ingredients, please contact The Littlecote Soap Co. and we will be happy to answer any questions you may have.
If you are prone to skin allergies, The Littlecote Soap Co. suggest that you do a test patch before using a product. If you have any medical concerns about using our products, some of which contain essential oils that should not be used when pregnant, lactating or with certain medical conditions, please consult your medical practitioner. Essential oils should not be used under the age of 6.
The Littlecote Soap Co. reserve the right to change the appearance, packaging, and scent, or withdraw any products at any time.

Storage

Products should be kept in their original packaging and stored away from direct sunlight or extreme temperatures such as a radiator, window or open door as some products can fade, deteriorate or sweat if left in direct light or heat. As products are handmade and hand cut, slight variations in colour, size or scent may occur between batches.

Third Party Links

The Littlecote Soap Co. are not responsible for the content of any off-website pages or any other websites linked to or from the Site

What is a website cookie?

A cookie is a small file that stores information on your computer device when you visit a website.
You can find out more about cookies by visiting http://www.allaboutcookies.org/.
Why does the The Littlecote Soap Co. site use cookies?
Littlecotesoap.co.uk uses cookies to provide an enhanced experience for our customers. We use a website analytics cookie to collect information about how visitors use the The Littlecote Soap Co. site including the number of visitors, where they have come from and the pages they have visited. The Littlecote Soap Co. use the information to compile reports, which help us to understand user behaviour on our website and how we might be able to improve it going forward. The Littlecote Soap Co. are always open with our customers and we appreciate you helping us create a more informative and friendly website. No other cookies are used on our website.